Medical Tourism
INDIA
| Name | Indian Healthcare Delivery System |
|---|---|
| Type of organisation | Public |
| International or national | International |
| Period of validity | From 18 months up to 2 years |
| Method of assessment | The evaluation process incorporates interviews with patients, residents and staff. Also an on-site visit concerning all departments is done. |
| Public communication | Partly transparent |
| Target groups | Patients |
| Price | € 480,- |
| Accredited by | The NABH (National Accreditation Board for Hospitals) as a part of ISQua (International Society for Quality in Healthcare) |
| Participation | Voluntarily |
| Quality norm | Own model (see below) |
| Founders | Various health institutions and mixed ownership |
| Objective | To ensure the quality index of health consumers and to attract foreign patients |
| Profit or non-profit based | Non-profit |
| Accredited institutions | Hospitals and medical colleges |
| Special remarks | Also used in other countries |
During the last few years, India saw the need of exercising its own national accreditation system. In the 1980’s the government founded the NABH, which started to create standards for hospitals based on their number of beds. Then, the organisation realised that this way of accreditation did not work and the NABH created a catalogue of assessment criteria in 1995, which has been further developed over the years. To become an assessor, one has to undergo a certain training program to learn the assessment process (which was tailormade and designed by them; see below); this process combines both a comprehensive review of facility and clinical competence to deliver service. The NABH is also used in other countries like the Philippines.
Assessment Process in India